Delivery Terms

 

Swift & Stylish Worldwide Delivery

At Have Dress, we facilitate international shipping through the reputable services of FedEx and UPS from our Poland-based warehouse, bringing our exquisite dresses right to your doorstep wherever you are.

Production Timeline & Costs:

We offer flexibility when it comes to production timelines to accommodate your needs. Choose from the following options:

  • Standard Order: This combines one month of production time with our standard delivery timeline, which is typically 5-7 business days.
  • Express Order: Opt for an accelerated production time of two weeks for an additional fee of $59, followed by our standard delivery duration.
  • Super Express Order: For those who need their dress swiftly, enjoy 5-7 days of production time for an extra $99, plus our standard delivery time.

Shipping 

United States

US $0.00 and Above - shipping fee $0

Production Time:

  • 1 month - $0.00
  • 2 weeks - $59.00
  • 5-7 business days - $99.00

Shipping time: 5-7 business days

Shipping methods: UPS 

 

Canada

US $0.00 and Above - shipping fee $0

Production Time:

  • 1 month - $0.00
  • 2 weeks - $59.00
  • 5-7 business days - $99.00

Shipping time: 5-7 business days

Shipping methods: UPS 

 

Europe

(Poland, United Kingdom, Switzerland, Norway, Monaco)

US $0.00 and Above - shipping fee $0

Production Time:

  • 1 month - $0.00
  • 2 weeks - $59.00
  • 5-7 business days - $99.00

Shipping time: 4-5 business days

Shipping methods: UPS 

 

Europe

(Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Montenegro, Netherlands, Portugal, Slovakia, Spain, Sweden And other EU member countries)

 

US $0.00 and Above - shipping fee $20

Production Time:

  • 1 month - $0.00
  • 2 weeks - $59.00
  • 5-7 business days - $99.00

Shipping time: 4-5 business days

Shipping methods: UPS 

 

Oceania

(Australia, New Zealand)

US $0.00 and Above - shipping fee $50

Production Time:

  • 1 month - $0.00
  • 2 weeks - $59.00
  • 5-7 business days - $99.00

Shipping time: 8-10 business days

Shipping methods: UPS 

 

Asia 

(Bangladesh, Hong Kong, Japan, Macao, Malaysia,Singapore, South Korea, Taiwan, Thailand, Philippines)

US $0.00 and Above - shipping fee $50

Production Time:

  • 1 month - $0.00
  • 2 weeks - $59.00
  • 5-7 business days - $99.00

Shipping time: 8-10 business days

Shipping methods: UPS 

 

Middle East

(United Arab Emirates, Israel, Saudi Arabia, Qatar, Bahrain, Kuwait, Oman, Libya)

US $0.00 and Above - shipping fee $50

Production Time:

  • 1 month - $0.00
  • 2 weeks - $59.00
  • 5-7 business days - $99.00

Shipping time: 7-8 business days

Shipping methods: UPS 

Important Considerations:

  • Made-to-Order Clause: Since our dresses are bespoke and made-to-order, returns are not typically accepted. However, your satisfaction is pivotal; hence we urge you to reach out if there are issues, and we’ll navigate towards the best solution together.
  • Shipping Address Accuracy: Ensure your shipping address and contact number are accurate and secure to prevent any loss or theft during delivery.
  • Non-Replacement Policy: We cannot reimburse or replace items lost or damaged during shipping, so it’s crucial to provide a secure address.
  • Customs and Import Duties
    Please note that buyers are responsible for any customs and import taxes that may apply. We are not liable for delays caused by customs.
  • Non-Working Days: Orders are not processed or shipped during weekends or public holidays, and we are not liable for delays due to unforeseen local disruptions.

Please reach out to our customer service team at info@havedressstore.com for assistance with your shipping needs. At Have Dress, we are committed to delivering not just dresses, but a complete, elegant experience. Our customer service team is eager to help ensure that your purchase and delivery process is as seamless and delightful as wearing one of our dresses. 🌍👗

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