Delivery Terms

 

Swift & Stylish Worldwide Delivery:

At Have Dress, we facilitate international shipping through the reputable services of FedEx and UPS from our Poland-based warehouse, bringing our exquisite dresses right to your doorstep wherever you are.

Delivery Timeline & Costs:

  • US Deliveries: Expect your package within 5-7 business days at a standard shipping fee of $50 for all states. This timeline is exclusive of the chosen production terms since each dress is meticulously crafted upon order.
  • Order Options:
    • Standard Order: Combines one month of production time with the above delivery timeline.
    • Express Order: Accelerated two weeks of production time at an additional $40, followed by standard delivery duration.
    • Super Express Order: For the swiftly decided, enjoy 3-5 days of production time for an extra $80, plus standard delivery time.

Order Receipt & Tracking:

Upon dispatch, an automated notification via email and SMS will provide you with tracking details, keeping you informed and excited as your dress journeys towards you.

Important Considerations:

  • Made-to-Order Clause: Since our dresses are bespoke and made-to-order, returns are not typically accepted. However, your satisfaction is pivotal; hence we urge you to reach out if there are issues, and we’ll navigate towards the best solution together.
  • Shipping Address Accuracy: Ensure your shipping address and contact number are accurate and secure to prevent any loss or theft during delivery.
  • Non-Replacement Policy: We cannot reimburse or replace items lost or damaged during shipping, so it’s crucial to provide a secure address.
  • Duties & Taxes Covered: All orders are inclusive of duties and taxes, making your purchase straightforward and transparent.
  • Non-Working Days: Orders are not processed or shipped during weekends or public holidays, and we are not liable for delays due to unforeseen local disruptions.

International Shipping Inquiry:

For shipping details to destinations outside the US, kindly contact our customer service team info@havedressstore.com who will be delighted to assist you with the information and guidance you need.

At Have Dress, we don’t just deliver dresses; we deliver an experience, elegantly and efficiently. For any queries or support, our customer service is here to assist, ensuring your purchase and delivery process is as seamless and delightful as wearing one of our dresses. 🌍👗

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