Delivery Terms

 

Swift & Stylish Worldwide Delivery:

At Have Dress, we facilitate international shipping through the reputable services of FedEx and UPS from our Poland-based warehouse, bringing our exquisite dresses right to your doorstep wherever you are.

Delivery Timeline & Costs:

We offer flexibility when it comes to production timelines to accommodate your needs. Choose from the following options:

  • Standard Order: This combines one month of production time with our standard delivery timeline, which is typically 5-7 business days.
  • Express Order: Opt for an accelerated production time of two weeks for an additional fee of $59, followed by our standard delivery duration.
  • Super Express Order: For those who need their dress swiftly, enjoy 5-7 days of production time for an extra $99, plus our standard delivery time.
Important Considerations:
  • Made-to-Order Clause: Since our dresses are bespoke and made-to-order, returns are not typically accepted. However, your satisfaction is pivotal; hence we urge you to reach out if there are issues, and we’ll navigate towards the best solution together.
  • Shipping Address Accuracy: Ensure your shipping address and contact number are accurate and secure to prevent any loss or theft during delivery.
  • Non-Replacement Policy: We cannot reimburse or replace items lost or damaged during shipping, so it’s crucial to provide a secure address.
  • Customs and Import Duties
    Please note that buyers are responsible for any customs and import taxes that may apply. We are not liable for delays caused by customs.
  • Non-Working Days: Orders are not processed or shipped during weekends or public holidays, and we are not liable for delays due to unforeseen local disruptions.

    International Shipping Inquiry:

    For shipping details to destinations outside the US, kindly contact our customer service team info@havedressstore.com who will be delighted to assist you with the information and guidance you need.

    At Have Dress, we don’t just deliver dresses; we deliver an experience, elegantly and efficiently. For any queries or support, our customer service is here to assist, ensuring your purchase and delivery process is as seamless and delightful as wearing one of our dresses. 🌍👗

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