How to Care for Our Items

Our items are made individually and require careful handling. Many designs may include delicate fabrics, tulle, lace, corset elements, draping, handwork, or decorative details. To help preserve the shape, appearance, and quality of your item, please follow these care recommendations carefully.

After Receiving Your Order

After receiving your package, unpack the item carefully. Do not use scissors or sharp objects close to the fabric, as this may accidentally damage the material.

Hang the item on a suitable hanger and allow the fabric to relax naturally. Wrinkles may appear after shipping, and this is normal.

If you need to remove wrinkles, use a steamer on a low setting and keep it at a safe distance from the fabric. Do not press any hot surface directly onto the item.

Cleaning

We recommend professional dry cleaning, especially if the item includes a corset, tulle, lace, a layered skirt, hand draping, beads, embroidery, or other decorative details.

Do not machine wash the item. Do not soak, twist, wring, or rub the fabric too strongly. This may damage the shape, structure, fabric, or decorative elements.

If the item needs cleaning, please contact a professional dry cleaner experienced with delicate bridal, evening, or designer garments.

Steaming and Ironing

For most items, steaming is preferable to ironing. Steam carefully on a low setting and keep the steamer at a safe distance from the fabric.

Before steaming or ironing, always test a small hidden area first to check how the fabric reacts.

If you use an iron, choose a low temperature and iron only through a protective cloth. Do not press the iron directly onto delicate fabrics, tulle, lace, beads, embroidery, draping, or decorative details.

Stains

If a stain appears on the item, do not rub it strongly. Gently blot the stain with a clean white cloth.

Do not use bleach, harsh stain removers, alcohol-based products, strong chemicals, or hot water. These may damage the fabric or change the color of the item.

For difficult stains, we recommend contacting a professional dry cleaner as soon as possible.

Storage

Store the item in a clean, dry, and cool place. We recommend using a breathable garment bag.

Do not store the item in a plastic bag for a long period of time, as the fabric needs to breathe. Avoid direct sunlight, high humidity, and places where the item may be compressed or deformed.

If the item has a full skirt, corset, or decorative details, store it in a way that prevents it from being tightly pressed by other items.

Important Note

Improper care may damage the item or affect its shape, color, fabric, or decorative elements.

We are not responsible for damage caused by incorrect washing, ironing, steaming, storage, self-cleaning, or the use of unsuitable chemical products.

If you are not sure how to care for your item properly, please contact us before cleaning or treating it.

For any questions, you can contact us by e-mail: info@havedressstore.com