Where are you located? 

We launched our company in 2020 in Ukraine and then in 2023 we made our branch in Poland, making it easier for brides across worldwide to find their perfect dresses. 

Can I customize or alter any of your bridal dresses? 

Yes, we can customize or alter any of our dresses. Our team of skilled seamstresses can make various modifications to ensure the dress fits your specific preferences and requirements. Whether you want to change the neckline, adjust the sleeves, or add or remove any embellishments, we can accommodate these customizations. When placing your order, look for the "Customize  Dress" option. It should be a checkbox that you can select. Ensure that you enter all the necessary information and specifications accurately. This will help the dressmaker in fulfilling your customization requests to create the perfect dress. The cost of customization starts at $49. However, the final price will vary depending on the complexity of the changes you require.

How long does it take to make a dress? 

We handcraft all our dresses based on individual measurements. Our tailoring time has been reduced 1 month. 

My wedding is soon, it is possible to receive the dress faster than the deadline indicated on the website? 

Yes, we can make the dress for you faster. Standard production time is 1 month. We can produce your dress in two weeks - this will add $40 to the cost. Production in 3-5 days will add $80 to the cost. 

How can I return a dress? 

Our customized items are individually handmade according to your request and the measurements provided. Have Dress aims to guarantee your full satisfaction. All sales are final and no refund will be issued. Your dresses are made-to-order and labor-intensive therefore we cannot accept returns on dresses. In cases not covered by this DELIVERY AND RETURN POLICY, issues are solved individually by negotiations of the parties.

Customer Reviews

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T
Taylor Mann
PERFECTION

Fantastic customer service from the start!

Placed my order & realised I’d accidentally ordered the wrong colour! Reached out to Olena on Instagram and she was happy to change the order to the correct colour, even though she had already cut out the fabric in the wrong colour.

Order shipped after just a week which was a pleasant surprise and arrived within 6 days of being shipped.

I did have to pay a large customs fee but this is nothing to do with the shop & isnt anything the shop can control.

I was so anxious for the dress to arrive and I was blown away! It is so beautiful & fits like a glove!

I am so so glad I found this shop & Olena made me the perfect dress! I would recommend to absolutely anyone.

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